• What exactly does iMentors do?
• Can I choose my own learning path?

REGISTRATION AND ENROLLMENT

• When is the next available batch starting?
• How can I register for it?
• Are there free trials?
• What are the requirements for registration?
• Do I need to send any certificate to iMentors to be admitted for any course?
• Can I register for an ongoing class?
• Who do I contact if I have any issues with registration on iMentors?
• What information would be required for the signup?
• How soon after the signup can I begin to access learning materials:

COURSES

• What type of courses are offered by iMentors?
• What is the training modes of iMentors?
• What language are the courses taught in?
• Can I request for a course on iMentors?
• What differentiates iMentors classes from other online classes?
• Would we be able to carry out group or team projects on iMentors?
• When can I go for an online self-learning?
• When should I go a classroom learning?
• What is the difference between instructor lead and self-learning classes?
• How do I get the class schedule?
• Can I reschedule my classes?
• What happens if I missed a class I didn’t reschedule?
• What is the time frame of the classes and how many hours per week would I need to set aside to undergo any course?
• Are the classes interactive?
• Can I request for a support session?
• What if I have queries after I complete any class?
• Can I get the recorded sessions with the instructors?
• Would the course materials still be accessible to the students after the course training?
• Can I get previous classroom videos?
• Is there a project at the end of the course?
• Can the access period be extended for a class?
• Can iMentors organize a training for an organization ?
• Are the classes conducted via LIVE Video Streaming?
• What internet speed is required to attend the LIVE Classes?
• Would there be interaction with other students during the classes?
• Can I download all the classes at once and then listen at my own convenience?
• Is there an online community or forum where students and mentors can meet and discuss?
• Can I switch from Instructor led to self-learning or to classroom training?

MENTORS

• Who are the instructors?
• Do they have any field experience apart from training experience?
• What if I don’t like a particular instructor, can I choose another one?

EXAMINATIONS AND CERTIFICATION

• Does every course include an Exam?
• Would there be sample exams before the main exam?
• Can I try sample exams before registration?
• Can I take the exam without attending any class and get the certification instead?
• Are there tests, assignments and projects within each class?
• Can I opt out of all examinations?
• Would there be a certificate after the completion of the exam?
• Would there be a certificate of course completion without taking the exam?
• How valuable is the certificate?
• What is the certification process?
• Can I complete the course in a shorter duration than originally stated?
• What happens, if I fail the certification exam at first attempt?
• Would I incur fees for certification exam re-sit?
• Can I use my certificate from iMentors to pursue further education?
• Can I use my certificate to get a job?
• Would there be study groups for the exams where students can interact?

PAYMENT

• What are the modes of payment available to the iMentors?
• Would I get a receipt of payment?
• If I cancel my registration, would there be a refund?
• Is there a money back guarantee for the training program?
• Are there discounts and promo offers for the training program?
• What are the discount packages available to students?
• Are there any hidden charges during the training program?
• Are there installment payment plans?
• What are the prices of each course?
• Who resolves issues pertaining to payment gateways?
• Is it safe to pay online?

SUPPORT

• Who do I contact for problem with video loading?
• What are the basic things I need to make the best out of this facility?
• What options do I have for support from iMentors?
• What electronic devices can I use for the online training?

PLACEMENT

• Are there placement opportunities after the course?
• Can iMentors help with job placement and referrers after the course is done and certificates are issued?
• What is the process of being on the placement list of iMentors?

LIFE SUPPORT

• Is there an after training support for students?
• How can a student partake in the support community?